Platinum Security is a 24 hour prides itself in offering a high level of customer service, 24 hours a day
24 Hour Helpdesk
Please contact us on the following number for all general enquiries including bookings and accounts
General Enquiries
01708 733264
or email : office@platinumsec.co.uk
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Monday - Friday 9:00am - 5:00pm
Calls may be recorded for training
Technical Support
One of our Engineers will remotely take control of your PC and offer you online remote support
Maintenance Customers
01708 733264
Non-Maintenance Customers
0845 384502
Calls charged at 50p per minute
Monday - Friday 9:00am - 5:00pm
24 Hour Emergency Service
This service is offered to maintenance and non-customers, 24 hours a day, 365 days of the year
Maintenance Customers
01708 733264
or email : office@platinumsec.co.uk
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Please have your Account No. to hand
Emergency Call Out Fee applies
Remote Engineer Support
Hit the Help Button to start an Engineer Login Session
A free service for all maintenance customers during office hours
SAR (Subject Access Request)
Platinum Security Ltd is a CCTV Data Processor. A SAR must be made to the Data Controller in the first instance.
Platinum Security Limited
125 Albany Road
Hornchurch
Essex
RM12 4AQ
24 Hour Helpdesk - 01708 733264
Email: office@platinumsec.co.uk
Office Hours
Monday - Friday 9:00 - 17:00
Sat - Sunday by appointment
About Us
We specialise in Design, Installation, Repair and Maintenance of integrated electronic security systems for both Commercial and Residential customers.
Platinum Security has over 20 years experience within the commercial and domestic electronic security industry, with a team of highly skilled engineers and a passion for what we do. We simply offer a hassle free "one stop solution" for your home or business.
Platinum Security offers every customer, big or small, the highest quality of service at a competitive price. We pride ourselves on offering the very best level of customer service.